Tavo — Inqubomgomo Yobumfihlo

Usuku olusebenzayo: 21 Agasti 2025
Siyini: iTavo yigama lokuhweba le LUX GLOBAL LTD (“LUX GLOBAL”, “thina”, “thina”, “olethu”).
Ihhovisi elibhalisiwe: 27 Old Gloucester St, Holborn, London, WC1N 3AX, United Kingdom.
Xhumana: [email protected] (umkhiqizo/ukusekelwa) · [email protected] (umfihlo/umthetho)

I-Tavo iyithulu elula, elizenzakalelayo (self-serve) elenzelwe abakhiqizi abazimele ukuze enze okokuqala, uhlele, futhi ushicilele kumapulatifomu oxhumene. Le Inqubomgomo yobumfihlo ichaza ukuthi siyoqoqwa kanjani, siyisebenzisa kanjani, futhi sivikele ulwazi lwakho uma usebenzisa iwebhusayithi yethu, izinhlelo, nezinsizakalo ezihlobene (i-Service).

1) Umphathi Wedatha

Phezu kwabasebenzisi base-UK/EU, LUX GLOBAL LTD iyiphethe wedatha ephathelene nedatha yakho yomuntu siqu. Ngokuzayo asikhetheli Umphathi Wezokuvikela Idatha (Data Protection Officer). Ungaxhumana nathi usebenzisa imininingwane echazwe ngenhla, futhi ungafaka isikhalo endaweni yomthetho (UK: Information Commissioner’s Office).

2) Ulwazi esiluqoqayo

2.1 Idatha oyinikeza

• Idatha ye-akhawunti: i-imeyili, iphasiwedi (eyenziwe ikhodi), igama lokubonisa, ulimi nezintandabuzo zokwazisa.
  
• Idatha yokuphathelana nokuqukethwe: imibhalo yezindatshana, izinhlelo zokuhlela, izihloko, izithombe/ividiyo ozifakayo, izilungiselelo zenkundla ngayinye, kanye nedatha yokushicilela (isb. iziteshi ezikhethiwe nezikhathi ezibekiwe).
  
• Ukusekelwa & impendulo: imiyalezo oyithumele kithi, imibiko yamabug, izimpendulo zezinhlolovo.
  
• Idatha yokukhokha: indlela yokukhokha, ikheli lokukhokha, imininingwane yokuthengiselana (kucubungulwa ngumhlinzeki wethu wokukhokha; asinakho ukugcina izinombolo yekhadi eziphelele).

2.2 Idatha esiyikhiqizayo noma esiqoqwayo ngokuzenzakalelayo

• Ukusetshenziswa & idatha yedivayisi: amakhasi/izici ezisetshenzisiwe, izikhathi, inguqulo yohlelo, ikheli le-IP, imininingwane yedivayisi/ibhrawuza, umthombo wesivuselelo, ukuxilonga iseshini, ithuluzi eliyisisekelo kanye nemarekhodi wephutha.
  
• Ukusebenza & idatha yokulethisa: imiphumela yokushicilela, amakhodi empumelelo/hluleka anikezwe izinkundla, izimpawu zokulinganisa izinga, nesimo sezindatshalo ezilindelekile/ezibekiwe.

2.3 Izinhlelo zokuxhumana nezinhlelo ze-AI

• Izinkundla ezixhunywayo: ama-token/izitifiketi ze-OAuth kanye nabantu be-akhawunti bezinkundla ozixhumanisa (i-akhawunti eyodwa ngenkundla).
  
• Umsizi we-AI: imibuzo yobhalo oyongena nayo kanye neziphakamiso nezinguquko ezivelisiwe ezibuyiswe yi-AI (izihloko, ama-hook, ama-hashtags, izinguquko).

Siyaziqinisekisa ukuthi asikholwa ukuthi siqoqe izigaba ezikhethekile zedatha (isb. impilo, inkolo) noma idatha mayelana nezityujiswa zobugebengu.

3) Indlela esisebenzisa ngayo idatha yakho (nezisekelo zomthetho)

• Ukuhlinzeka ngeNkonzo (Isivumelo): qinisekisa wena; gcina amasiphethi nezinhlelo; xhuma kumapulatifomu owavumeleyo; shicilela noma ukulindela izindatshalo ngenkambiso yakho; khombisa isimo sokulethwa nokusebenza okuyisisekelo.
  
• Umsizi we-AI (Isivumelo/Izintshisekelo Zomthetho): ukhiqize imibono/nokubhala kabusha okuvela kumaphupho akho; kuthuthukise ikhwalithi yezincomo; hlunga ukungathembeki/izinhlamba. Kufanele uhlole futhi unikeze imvume yeziphumela ze-AI.
  
• I-akhawunti & ukubhalisa (Isivumelo/Isibopho Somthetho): ukuphatha izinsizakalo (amasonto/enyanga/ikota/unyaka), ukucubungula izinkokhelo nezintela, ukuthumela ama-imeyili okwenziyo.
  
• Ukuthuthukisa umkhiqizo nokuphepha (Izintshisekelo Zomthetho): debugging, ukuvimbela ukungabonisi, ukulinganisa ukusetshenziswa kwezici, nokuthuthukisa ukuthembeka.
  
• Ukuxhumana (Imvume/Izintshisekelo Zomthetho): ukucela izaziso zesevisi namathiphu; ungakhululela ama-imeyili angabalulekile.
  
• Okumthetho & ukuhambisana (Isibopho Somthetho): ukulandela umthetho, ukulandelwa kwemigomo yethu, nokuvikela Amalungelo ethu.

4) Izici ze-AI — Ulwazi olubalulekile

I-Tavo inikeza usizo lwe-AI olungapheli lokuhlela nokucacisa iziqeshana zokubhala. Imiphumela ye-AI ingaba engalungile noma engafanele kumongo wakho. Umthwalo wemfanelo uphambili ekuhloleni nasekulungiseleleni okuqukethwe ngaphambi kokushicilela, nokuhambisana nemithetho yezinkundla nezomthetho ofanele. Singasebenzisa abahlinzeki be-AI bezithathu ngaphansi kwezivumelwano zedatha; izikhumbuzo nezisombululo zingacutshungulwa yilabo abahlinzeki ukuze kunikezwe lesi sici. Sisebenzisa okuqukethwe kwakho ukufundisa imodeli ngaphandle kweNkonzo nokuqinisekisa ithuluzi lokuhlinzeka nokuthuthukisa.

5) Izixhumi zePlatform & izinsizakalo zabanye abantu

5.1 Izinkundla Zomphakathi

Uma uxhuma inkundla (isb. Instagram, TikTok, YouTube, Pinterest, X/Twitter), uvumela ukuthi senze ngokwakho ukuze shicilela okuqukethwe futhi sibuyele imigomo eyisisekelo yokulethwa nokutholwa kwezimo. Ama-APIs wezinkundla, ukungasebenzi, noma izinguquko zenqubomgomo zingathinta ukuhlelela noma ukulethwa. Kufanele uhambisane namazwi nezivumelwano zenkundla ngayinye.

5.2 Abahlinzeki bezinsizakalo ( processors )

Sisebenzisa abahlinzeki bokuhambisa, ukugcinwa, ukulethwa kokuqukethwe, ukuhlaziywa, ukulogi/ukulandelela, i-imeyili, ukucubungula izinkokhelo, kanye ne-AI inference. Lezi zibonele zingacubungulwa idatha yakho kuphela ngaphansi kwemiyalo yethu futhi ngaphansi kwezivumelwano ezifanele. Uhlu lwamaqembu ozoqoqwa luzotholakala uma uzocela.

6) Ama-Cookies nezobuchwepheshe ofanayo

Sisebenzisa: - Ama-cookie abalulekile ukugcina ukungena kuNkonzo nokuvikeleka.
- Ukuhlaziywa (okuncane, okuvikelekile lapho kungenzeka) ukuze siqonde ukusetshenziswa kwezici.
- Ama-cookie okuphepha kwezintandabuzo (isb. ulimi).

Ungakwazi ukulawula ama-cookie esiphequlini sakho. Lapho kudingeka, siyithola imvume kuma-cookie angabalulekile.

7) Ukushintshaniswa kwedatha

Sabelana ngedatha kuphela nabahlinzeki bemisebenzi (see §5.2), abebekwe ngaphansi kwemithetho yokugcina idatha. Futhi nabalingani bezinkundla ozikhethele ukuze kushicilelwe futhi kukhonjiswe isimo. Asithengisi idatha yakho yomuntu siqu.

8) Ukuhamba kwedatha wangaphandle kwamazwe

Idatha yakho ingahunyushwa ngaphandle kwe-UK/EU. Lapho sidlulisela idatha kwamanye amazwe, sisebenzisa izinqumo ezifanele, i-Standard Contractual Clauses (SCCs) noma i-UK IDTA, kanye nezinqobo zokuvikela lapho kufanele.

9) Ukuphepha

Senza izinyathelo zobuchwepheshe nezokuphatha ezikhombisa ubungozi, kuhlanganise TLS esiteshini/transit, izilawuli zokufinyelela, nokufinyelela okuphephile kumasistimu okukhiqiza. Ama-tokens wokufinyelela ezinkundleni axhunywe agcinwa ngaphansi kwezivikelo ezisemqoka zemakethe. Akukho uhlelo olungaphelele; sicela uvikele i-akhawunti yakho ngephasiwedi eqinile, eyingqayizivele.

10) Ukugcinwa kwedatha

Sigcina idatha kuphela isikhathi esidingekayo ukuze izinjongo zale nqubomgomo zihlale: - Idatha ye-akhawunti kanye nokubhalisa: yezobulungu bakho futhi kuze kube izinyanga ezingu-24 ngemva kohlolo (kukhona nezimo lapho kunesidingo somthetho sokuba isikhathi sidlule).
- Okuqukethwe (amakhophi/izinhlelo ezibekiwe/imininingwane yokushicilela): ngesikhathi umsebenzisi esebenzisa i-akhawunti futhi kuyizinyanga ezingu-24 ngemva ukuvala ukuze kugcinwe amabhuku namazinga wokuxazulula izinkinga.
- Telemetry & ama-logs: ngokuvamile izinsuku eziyi-180.
- Izinqolobane: ngokuvamile izinsuku eziyimizi-30 kuya ku-35 zokuhlanganisa.
- Imibhalo yokukhokha: njengoba kunemithetho (ngokuvamile iminyaka engu-6–7).

Singagcina idatha engakhomba wena njengomuntu (anonymized) noma ehlanganisiwe uma ingakukhombisi kimina.

11) Amalungelo akho (UK/EU kanye nezinhlelo ezifanayo)

Unelungelo lokuthi ufinyelele, ulungise, ususe, ukusabalalisa nokuthi uhlakaze idatha yakho yomuntu siqu, futhi ukuze ukhululele ukucubungula lapho ukucubululwa kusekelwe esivumelwaneni. Ukuze usebenzise la malungelo, xhumana nathi ku [email protected] noma [email protected]. Ungakhalaza futhi emaphikweni omphathi okwengamela (UK: ICO). Sizophendula njengoba kufanele ngumthetho.

12) Izingane

I-Tavo ihlelwe kubasebenzisi 18+. Asikwazi ukuqoqwa kwedatha evela ezinganeni. Uma ukholelwa ukuthi umntwana unikeze idatha yomuntu siqu, xhumana nathi ukuze sikhisise.

13) Do Not Track & izinqumo ezenzakalayo

Izimpawu ze-browse Do Not Track (DNT) aziboniwe ukulandela iNkonzo yethu okwamanje. Asenzi ukucubungula okufakwayo okubili kwezenzo ezenzakalayo ezenza imithelela ehilelekile yomthetho noma efana nayo.

14) Izinguquko kule nqubomgomo

Singavuselela le Inqubomgomo Yobumfihlo ngokuhamba kwesikhathi. Uma senze izinguquko ezibalulekile, sizokuvuselela (isib. nge-imeyili noma ku-app). Usuku olushiwo njengolungile olusebenzayo oluboniswe ngenhla lubonisa ukuthi lesi sigaba saphumelela nini.

15) Xhumana

Imibuzo noma izicelo mayelana nale Inqubomgomo Yobumfihlo: - I-imeyili: [email protected] noma [email protected]
- Umkhumbi: LUX GLOBAL LTD (ebhizinisini njengo-Tavo), 27 Old Gloucester St, Holborn, London, WC1N 3AX, United Kingdom

Okokugcina: 21 Agasti 2025